Help Center
Warranty
Our warranty reflects our legacy of quality. Find product details here.
Warranty InformationFAQs
Decorative Cabinet Hardware
- How much room is there for my hand between the drawer/cabinet door and the pull?
- What is the difference between overall length and center-to-center of a cabinet pull? Where can I find this information?
- Are your Franklin Brass® cabinet knobs and handles solid or hollow?
- What’s the difference between stainless steel and satin nickel finishes?
- Do you offer longer screws for thicker cabinet doors or drawers?
- Can I pair Liberty™ or Franklin Brass® cabinet hardware with Delta® faucet finishes like matte black?
- How can I tell if the screws included will fit my cabinets or drawers?
Functional Cabinet Hardware
- How far from the edge of the door should I make the bore hole (for a hidden/concealed hinge)?
- What is the size of the hinge cup (for hidden/concealed hinges)?
- Will Franklin Brass® dampers work with spring-loaded hinges?
- Can Liberty™ cabinet hinges be used outdoors or on a fence gate?
- What’s the difference between full overlay and ¾ inch (19mm) overlay models?
- What does “overlay” mean in hinge descriptions?
- What does “6-way adjustability” mean for hinges?
- Can Liberty™ hinges be adjusted vertically and horizontally?
- Can Liberty™ hinges be adjusted to open only 90° or prevent opening past 100°?
- What materials are Liberty™ hinges made of?
- Can I get replacement screws or missing parts for hinges or drawer slides?
- Why would I choose a 105° hinge over a 110° hinge?
Bath Safety Products
- How much weight can a Delta® or Franklin Brass® grab bar support?
- Are Delta® or Franklin Brass® grab bars smooth or do they have a textured, grippy (peened) finish?
- How do I install a Delta® or Franklin Brass® grab bar if my wall studs are 18 inches apart? (or other non-standard stud widths)
- Can Delta® or Franklin Brass® grab bars be used outside or on a covered porch?
- Can I install Delta® or Franklin Brass® grab bars on fiberglass shower or tub walls?
- Can Delta® or Franklin Brass® grab bars be installed inside a walk-in shower?
- Does the grab bar come with one or two toggle anchors?
- Can a 24-inch grab bar be shortened to 18 inches?
Bath Hardware
- Can I get a replacement for the spring-loaded toilet paper roll holder?
- Where can I buy replacement brackets or screws for Delta® or Franklin Brass® bath hardware?
- Do the freestanding toilet paper holders have a weighted base to prevent tipping?
- How does SpotShield brushed nickel compare to regular brushed nickel in color?
- What are the plastic inserts in the mounting posts for on the towel bars and toilet paper holders?
- Is the champagne bronze finish consistent across collections (e.g., Delta® Nicoli vs. Delta® Lahara)?
- What is the minimum and maximum length of the 18-inch towel bar with extender?
- Will your toilet paper holders fit large rolls like triple rolls?
- What size Allen wrench do I need to tighten or loosen set screws?
- What kind of wall anchors should I use for drywall installation?
- Can I replace just the ring on my towel ring if the wall mount is still good?
- Why is my towel bar spinning and how can I fix it?
- Can a towel bar be mounted in wet environments?
- How do I know what mounting hardware is included?
- Can the towel hook be installed inside a shower?
- Can the towel bar be shortened or cut down?
- How can I replace the spring-loaded roll holder on my bath hardware?
- Where can I buy replacement parts like brackets or screws?
- Is the champagne bronze finish (color) consistent across collections (e.g., Nicoli vs. Lahara)?
- What size are the included screws for bath hardware?
- What if mounting hardware or wall brackets are missing?
- What wall anchors should I use to install bathroom hardware on plaster or MDF walls?
- Will Delta® or Franklin Brass® toilet paper holders fit a triple roll?
